A productized AI agent that watches every inbound channel — phone, web form, DM, chat, email — answers in your voice in under sixty seconds, qualifies the lead against your fit criteria, and books the meeting directly to your calendar. Built in 21 days. Operated by the principal who built it.
Three numbers, replicated across two decades of inside-sales research, that explain why first-responders win the category and why everyone else thinks they have a "lead quality" problem when they actually have a clock problem.
Operator running a $3M services business with 200 inbound leads per month at a 15% close rate is closing 30 jobs/mo. Lifting close-rate to 23% — the lower bound for sub-five-minute response programs — adds 16 closed jobs per month. At a $1,800 average ticket and 35% GP, that's $10,080/mo of recovered gross profit. The DRGx Speed-to-Lead agent costs $1,500/mo to run. The math closes in week one.
If you ran a forensic audit of the last 90 days of leads that didn't close, three patterns explain almost all of it. None of them are about the lead. All of them are about the gap between when a hand was raised and when somebody answered.
This is the full sequence on a typical web-form submission. Voice calls run a similar arc. DMs and chat collapse the first two steps. Every step is logged to your CRM and auditable. Nothing happens that you didn't approve in build.
Web form, phone call, Instagram DM, Facebook Messenger, Google Business Profile message, chat widget, contact-us email, SMS. Agent receives the event the moment it lands. Source, channel, and any included context (form fields, message body) are parsed into a normalized record.
Within fifteen seconds, the lead receives a response in your voice, on the channel they used. Greeting, acknowledgment of what they asked, and the first qualifying question. Tone is calibrated to your business — formal services firm vs. owner-operated trades vs. property mgmt — based on training data from your own past responses.
The script you define — service area, project scope, timeline, budget range, decision authority. Asked one at a time, in natural language, with the agent acknowledging answers and adapting follow-ups. A lead outside your fit criteria (wrong geography, sub-threshold budget, end-of-life equipment vs. retrofit) gets a polite redirect without ever taking your team's time.
Qualified leads get an immediate calendar offer — typically Cal.com, Calendly, or HubSpot Meetings. Round-robin by territory or by service type. The lead picks a slot, the booking lands on the right calendar, and a confirmation goes back to them. Average time from lead capture to booked meeting: under four minutes.
The lead's full transcript, qualifying answers, booking slot, and a fit score are written to your CRM as a new opportunity. The owner of that meeting receives a Slack or text alert: "New booking — qualified lead, $2K–$5K range, no-cool service, Burbank, Wednesday 10am." No data entry. No "what did they say in the form?" The salesperson walks into the call already prepared.
Twenty-four hours before the booked meeting, a reminder goes out on the original channel. If the lead no-shows, a graceful re-engagement sequence runs for the next 72 hours. If they showed and the meeting happened, a follow-up touch goes out the next morning with whatever your team committed to send.
Modern inbound demand is fragmented across surfaces your team was never staffed to monitor in real time. The agent consolidates every channel into one response queue with one consistent voice.
Contact-us forms, quote requests, demo bookings, free-trial signups. Parsed and acknowledged in seconds.
Voice agent answers calls your team misses — daytime overflow, after-hours, weekends. Books direct to calendar.
Inbound texts to your business line answered conversationally, qualified, and routed to the right person.
Direct messages on your Instagram business profile answered in your voice within seconds of arrival.
Messages to your Facebook business page handled with the same qualifying flow as every other channel.
Messages and inquiries via your Google Business Profile listings — including local-pack click-to-message traffic.
Inbound mail to your sales or contact alias handled with the same script — including reply-threads.
Whatever chat tool sits on your site — Intercom, Drift, Tidio, or a custom widget — wired into the same brain.
If you're hitting capacity on response time and your team is the bottleneck, this is the agent. If your problem is generating leads in the first place, the agent isn't the answer and we'll tell you so.
Not for pre-revenue startups. If you don't yet have a baseline of 100+ qualified inbound leads per month, the agent's leverage isn't there. You need demand-generation before you need response-time infrastructure. We'll point you elsewhere.
Not for businesses where the sales conversation is genuinely high-touch. Enterprise B2B with $250K+ ACVs and named-account selling doesn't benefit — the agent's place in those funnels is upstream of the human, not instead of one. We build different things for those firms.
Not for operators who want to script every word. The agent works because it adapts to lead context within the qualifying frame you define. If you want a chatbot that says only what you wrote, that's a different product and someone else builds it.
No 90-day discovery purgatory. No platform migration. You name the channels and the qualifying script on a 30-minute call, we sign a one-page SOW, and the build clock starts.
Free 5-minute online diagnostic, then a 30-minute call with the principal who'll build it. We name the channels, the qualifying script, the calendar integration, the CRM destination, and the price. One-page SOW within 24 hours.
We pull a sample of your past lead responses to train the agent on your actual voice. Channels are wired one at a time. CRM and calendar integrations tested end-to-end. You see draft responses at day 7 and approve the qualifying flow.
Agent goes live on one channel first — typically the web form — at 100% volume. Other channels brought on one at a time over three days. You review every conversation for the first 72 hours. We tune based on what you flag.
All channels live at 100%. You get a single dashboard showing leads captured by source, response times, qualification rate, bookings landed, no-shows, and dollar value attributed. Monthly tuning starts on day 22.
Configure your agent the way you'd configure a hire — which channels, what to ask, where leads go, how it sounds. No email gate to start. At the end you get a downloadable spec and three ways to ship it: build it yourself, hand it to DRGx, or have us run it end-to-end.
The three tiers differ on one thing: how much of the build DRGx does. DIY hands you the spec and a Zapier blueprint to wire yourself. Assisted has DRGx ship from your configurator output in 14 days. Full-service is white-glove — we do everything, you do nothing. Most operators land on Assisted because the configurator does the spec work and DRGx does the build work.
If you're already on the Monthly Partnership or Battery Pack, the Speed-to-Lead agent can be added as a workflow swap — no additional setup fee. Bring it up on the next quarterly review.
DIY → Assisted within 60 days credits the $499 toward the Assisted tier. Same logic applies for Assisted → Full-service. You're never penalized for starting smaller.
You've been pitched some version of this five times in the last six months. The "AI receptionist." The "lead automation platform." The "instant SMS bot." Most of them are a chat widget bolted onto a Calendly link, marketed as enterprise infrastructure, sold for $99/month, and forgotten the moment it stops working — which it will, because nobody is operating it.
The Speed-to-Lead agent is a productized service, not a SaaS subscription. The build is fixed-scope and fixed-price. The operations layer is the principal who built it, not a junior account manager who's never used the tool. If the integrations break when your CRM ships an update, we fix them — same day, included.
That distinction is the whole product. Anyone can wire a chatbot to a calendar. The thing that's hard, and the thing operators actually want, is somebody who answers when it breaks.
“ The agent isn't the product. The principal who runs the agent is the product. Everything else is just the deliverable.
If you're not sure whether the Speed-to-Lead agent makes sense for your business: run the diagnostic. Five questions, three minutes, real answer at the end. If you already know you want one and just want to scope it: walk through the configurator instead. Same outcome, different path.
No. The agent is trained on samples of your team's actual responses — emails, texts, past replies. It writes in your voice with your contractions, your phrasing, and the way you talk about your business. Most leads don't realize they're talking to an agent until the conversation is reviewed later. We can disclose it explicitly if you want — that's a policy choice your firm makes, not a technical limit.
The agent has a defined escalation rule: if the lead's question falls outside its knowledge base or the conversation veers into a path that requires human judgment, it tells the lead a human will follow up, captures their contact info and the question, and alerts the right person on your team via Slack or text. No fabrication, no guessing — handoff is a first-class behavior, not a fallback.
No, and you wouldn't want it to. The agent handles the response-time and qualifying layer — the part that's currently a bottleneck because humans can't be at six channels at once for 18 hours a day. Your salespeople get more, better-qualified meetings with full context already loaded. The job changes from "field every lead and hope" to "close the qualified ones." Most teams running this end up needing one fewer junior SDR and one more closer.
They get a human. If a lead says "I want to talk to a person" or expresses frustration with the agent in any form, escalation fires immediately — your team gets pinged in real time with the conversation transcript and the lead is told someone will reach out within X minutes (you set X). The agent is designed to lose gracefully to a human in that moment, not to dig in.
Almost certainly yes. The agent integrates via API with HubSpot, Salesforce, Pipedrive, GoHighLevel, Zoho, Airtable, Close, ActiveCampaign, ServiceTitan, Housecall Pro, Jobber, AppFolio, Buildium, and most field-service tools. Phone integration goes through Twilio or your existing carrier's API. If you're on something niche we haven't connected to yet, we tell you that in the diagnostic call before you sign anything.
The difference is the operator. The $99/month tools are SaaS — you log in, configure, hope. When it breaks, you submit a ticket and wait. The Speed-to-Lead agent is a productized service — we build it to your specs, we run it, we answer when it breaks. If that distinction doesn't matter to you, those tools may be the right choice. If your inbound volume justifies an operator-level fix, this is what you want.
The SOW defines "working" in measurable terms — a target response time, a target qualification rate, and a minimum booked-meeting rate relative to your historical baseline. If the agent doesn't hit those targets in the first 60 days, we keep tuning at no additional cost until it does, or we refund the back half of the build fee and unwind the integrations. We don't take engagements we don't believe we can ship.
Most operators see breakeven inside the first month on the partnership pricing. The math is straightforward: any meaningful lift in qualified booked meetings against the $1,500/mo cost closes the case fast. We model the expected lift during the diagnostic call using your actual lead volume and close-rate numbers so there's no "it depends" — there's a specific number we both expect to see.