Who it’s for
If your phone rings, this is for you.
Every business below loses money the same way: a call goes unanswered, and the caller dials the next name on the list. The Advanced Operator Console answers every call with an agent trained on your business, captures who called and why, and logs the whole conversation — transcript, recording, outcome — into a console you run your day from. One hundred businesses it already fits, and what it does for each.
§ 01Every business gets
Six things, no matter what you do.
Every call answered
Nights, weekends, lunch rush, both lines at once — your agent picks up every time, in a voice and tone you chose, trained on what you actually do.
Every caller captured
Name, number, what they need, how urgent — collected on every call and saved as a lead. Nothing lives on a sticky note again.
Urgent calls routed
You define the emergency words — “flooding,” “no heat,” “locked out” — and those calls alert your phone immediately. The rest wait politely.
A record of everything
Every call logged with the transcript, the recording, and an outcome. Searchable. “What did she say about the gate code?” takes ten seconds, not a callback.
A CRM that fills itself
Calls become contacts, contacts become jobs in your pipeline, jobs become signed SOWs — one console, talking to itself, instead of five tools that don’t.
Pay only when it works
Billed per call. Quiet day, no charge. Most operators run the whole thing for under $2 a day — less than the first missed call costs.
§ 02How it works
What happens on every call.
The agent isn’t a phone tree and it isn’t a script. It’s trained on your business — your services, your pricing ranges, your service area, your policies — and it runs the same five-step discipline on every single call.
01AnswerPicks up on the first ring, every time — nights, weekends, both lines at once — in the voice, tone, and greeting you chose. The recording notice is built in.
02UnderstandFigures out why they’re calling and answers real questions from your own data — what you do, what it roughly costs, where you work, what your policies are. It says “I don’t know, let me have someone call you” rather than invent an answer.
03CaptureCollects name, number, and what they need on every call — plus whatever you tell it to always ask (property type, vehicle, timeline). Saved instantly as a lead.
04RouteYou define the urgent words for your business — “flooding,” “no heat,” “locked out,” “server down.” Calls that match alert your phone immediately. Everything else queues politely.
05LogThe full transcript, the recording, an AI summary, and an outcome land in your call log automatically. Searchable down to the words said on the call.
The console you run it from.
One screen replaces the answering service, the spreadsheet, the CRM you never filled in, and the sticky notes. Eight tabs, each talking to the others:
DataThe engine. Scores your customer service across six dimensions from your own data, names the gaps, and trains your agent on the result.
CallsEvery conversation, logged. Search by number, outcome, or the words said. Open any call to read the transcript, play the recording, or call back in one click.
LeadsThe CRM that fills itself. Every caller becomes a contact with their full call history attached — and a Call button to reach them through your agent.
WorkflowYour pipeline as a board: first call → quoted → scheduled → done. Leads push in with one click; signed SOWs move deals automatically.
SOWScopes of work created from a deal, sent for signature, and tracked — the paperwork between “yes” and getting paid.
EmailReusable templates and logged campaigns — the follow-ups your agent promises actually go out, with delivery and open rates tracked.
AgentYour agent’s brain and voice. Change what it knows, how it sounds, or what it captures — save, and the live agent retrains in place.
BillingA per-call ledger: every call, its length, and exactly what it cost. Top up in a click. Quiet day, zero spend.
§ 03Going live
Deployed in a day, not a quarter.
No IT project, no hardware, no seat licenses, nothing to install. You bring the one thing only you have — knowledge of your business — and the platform does the rest.
01
Bring your business data
What you do, rough pricing, service area, hours, policies. Paste it, upload documents, or just talk it through — the intake takes what you have.
Free
02
The engine trains your agent
Your data is scored across six service dimensions and your agent learns the answers, the tone, and the greeting. Test-call it as much as you like before anything goes live.
Free
03
Go live on a real number
Pick a number in your area code — or keep your existing number and forward it. One flat activation puts your agent on the line.
$40 one-time
04
Run it from the console
Calls land as leads, urgent calls ring your phone, and the ledger shows what every call cost. You change the agent any time — it retrains in place.
Pay per call
Live in under a dayNo IT · no hardware · no seatsWorks alongside your existing lineUnder $2/day for most operators$0 on quiet daysYour data stays yours
§ 04One hundred businesses
Find yours.
There is no “HVAC version” or “dental version” of this product. The agent is trained on your data — your services, your prices, your policies — which is why the same platform works in every industry below. Ten categories, one hundred business types, and the first job the console does for each. If yours isn’t named, it’s still a fit: every business that answers a phone is the vertical.
Home servicesPropertyAuto & transportHealth & wellnessProfessionalFood & hospitalityEvents & creativeRetail & localConstructionEducation & community
Home services & trades
Where a missed call is a missed job — and the job goes to whoever answered.
HVAC“No heat” at 11pm gets answered, triaged as urgent, and dispatched — while routine tune-ups book themselves for Tuesday.
Plumbing“Water everywhere” alerts your on-call tech instantly; “dripping faucet” becomes a captured lead with an address and a window.
ElectricalSeparates “sparks from the panel” emergencies from “ceiling fan install” quotes, and captures both with the details your estimator needs.
RoofingStorm hits, fifty calls come in — every one answered, logged with address and damage notes, ready to work as a list instead of a blur.
Pest controlPanicked “I saw a rat” callers get calm answers about your process and pricing range, and a booked inspection before they call anyone else.
Garage doors“Door won’t close and I have to leave” is urgent and routed; spring replacements queue with photos requested by text follow-up.
LocksmithsLockout calls are the business — answered on ring one, location captured, ETA expectations set, every call logged against the job.
Appliance repairCaptures make, model, and symptom on every call so your tech shows up with the right part the first time.
LandscapingSpring rush calls captured while your crews are on mowers; recurring-service inquiries become pipeline, not voicemail.
Pool service“Green pool before Saturday’s party” gets urgency flagged; route-service signups get captured with gate codes and dog warnings.
Property & real estate
High call volume, high stakes, and a tenant or buyer on every line.
Property managementTenant maintenance lines answered 24/7 — “no hot water” routed to on-call, “parking question” answered from your policies, all logged per unit.
Real estate teamsSign calls and Zillow leads answered instantly — the five-minute window where deals are won — with showing requests captured and routed to the right agent.
Vacation rentals“How do I work the hot tub” at 9pm answered from your house guide; “the lockbox won’t open” escalated to you immediately.
HOA managementHomeowner calls answered with patience that never runs out, violations and requests logged with a record you can produce at the board meeting.
Self-storageGate-code resets, unit availability, and pricing handled around the clock — move-ins captured the moment someone decides.
Moving companiesQuote calls captured with date, size, and both addresses — the full estimate sheet — while your crews are lifting, not answering.
Home inspectionAgents calling to book inspections get scheduled on the spot; reports and timing questions answered from your standard terms.
Junk removal“Can you come today?” answered with your real availability; photos requested, volume estimated, job captured with the address.
Cleaning servicesNew-client calls captured with square footage and frequency while your teams are on site; reschedules logged without phone tag.
Restoration & water damageEvery call is an emergency — answered immediately, insurance details captured, your team dispatched while competitors’ phones ring.
Auto & transport
Hands under a hood can’t hold a phone.
Auto repair“Check engine light” calls triaged, appointments booked, and status-update calls answered from the job record instead of pulling your tech off a car.
TowingLocation, vehicle, and situation captured on ring one, dispatched to your nearest driver — at 3am, in the rain, every time.
Auto detailingPackage questions and pricing answered from your menu; bookings captured with vehicle type while you’re elbow-deep in someone’s interior.
Tire shops“Do you have 225/65R17 in stock” answered from your data; flat-tire emergencies routed; seasonal changeover rush absorbed without hold music.
Auto glassInsurance claim or cash job sorted on the call, windshield specs captured, mobile appointments booked with the address.
Fleet servicesA downed truck is a business emergency for your client — answered, prioritized, and routed with the unit number and location logged.
Limo & car serviceQuote requests captured with date, route, and headcount; night-of “where’s my driver” calls answered with calm and logged.
Driving schoolsParent inquiries answered from your packages and schedule; lesson bookings and reschedules handled without interrupting an instructor mid-lesson.
RV repairSeasonal surge calls captured with rig details and symptoms; travelers stranded en route get urgency routing and honest timelines.
Motorcycle shopsService bookings, parts availability, and seasonal storage questions answered while your mechanics keep wrenches turning.
Health & wellness
Front desks drown at peak hours. Patients dial the next practice.
Dental practicesNew-patient calls answered on the first ring — the calls worth thousands — with insurance questions handled and appointments requested while your front desk checks someone in.
Chiropractic“Threw my back out, can you see me today” captured with urgency; new-patient questions about your approach answered from your own words.
Med spasTreatment questions, pricing ranges, and consult bookings handled with discretion — every inquiry captured as a lead with the service they asked about.
Physical therapyReferral patients calling to start care get scheduled instead of voicemail; insurance and what-to-bring questions answered consistently.
Optometry“Are my contacts in” and exam bookings handled by the agent; broken-glasses emergencies flagged so you can squeeze them in.
Veterinary clinics“My dog ate something” triaged as urgent and routed; routine appointments and boarding questions answered while your staff handles the lobby.
Home care agenciesFamilies calling about care for a parent get a patient, thorough first conversation — captured in full for your intake coordinator.
Massage & bodyworkBookings and gift-certificate questions answered while you’re in session — the calls that used to go to voicemail and then to someone else.
Counseling practicesNew-client inquiries answered with warmth and zero judgment, intake details captured confidentially, your callback queued with context.
Urgent care“Are you open, what’s the wait” answered instantly; directions, insurance, and what-you-treat questions handled without pulling staff from patients.
Professional services
Every missed call is a client who retained someone else.
Law firmsPotential clients calling after an accident or arrest reach a calm intake that captures the matter, the timeline, and the callback — instead of a machine.
Accounting & taxMarch and April calls absorbed without hiring; document questions answered from your checklist; new-client inquiries captured year-round.
Insurance agenciesQuote requests captured with the details a producer needs; claims calls routed urgently; policy-service questions answered from your book.
Financial advisorsProspect calls handled with discretion and scheduled into your calendar; client service requests logged so nothing slips a compliance review.
Notary & title“Can you do a signing tomorrow at 2” answered with your real availability, documents and locations captured, confirmations logged.
Staffing agenciesCandidates and clients both answered — job-seekers captured with skills and availability, employer requests routed to the right recruiter.
IT services & MSPs“Email is down for the whole office” routed as a P1 immediately; routine tickets captured with environment details your techs need.
Marketing agenciesNew-business calls answered like you have a front office; project inquiries captured with budget signals before your competitor returns the voicemail.
ArchitectsProject inquiries captured with scope, site, and timeline; consultation requests booked while you’re on a site visit.
Land surveyorsQuote calls captured with parcel details and purpose — the exact inputs your estimate needs — while your crew is in the field.
Food & hospitality
The phone rings hardest exactly when your hands are fullest.
RestaurantsHours, reservations, large-party requests, and “do you have gluten-free” answered during the Friday rush — without pulling anyone off the floor.
CateringEvent inquiries captured with date, headcount, and budget — a complete lead, not a voicemail — while you’re plating someone else’s wedding.
Food trucks“Where are you today” answered from your schedule; private-event and festival bookings captured while you’re slinging lunch.
BakeriesCustom-cake orders captured with date, size, and design notes; pickup questions answered while your hands are in dough.
Event venuesTour requests and date-availability calls captured around the clock — couples shop at 10pm — with your packages explained consistently.
Hotels & B&BsReservation questions, late check-in coordination, and “is parking included” handled at any hour without a night desk.
Bars & private eventsBuyout and private-party inquiries captured with date and headcount — revenue your bartenders can’t stop to discuss on a Saturday.
Meal prep servicesPlan questions, dietary needs, and delivery-zone checks answered from your menu; signups captured before the motivation fades.
Coffee & catering ordersOffice catering orders captured with headcount and delivery time while your line is ten deep at 8am.
Ghost kitchensPlatform-order issues and direct catering inquiries answered without a storefront or a front desk — a phone presence for a business that has neither.
Events & creative
You’re booked on Saturdays — which is exactly when next year’s clients call.
PhotographersInquiries captured with date, venue, and package interest while you’re shooting a wedding — the lead answered before the couple emails three competitors.
DJs & entertainmentDate checks and pricing questions answered from your calendar and packages; bookings captured with venue and vibe notes.
Event plannersNew-client calls get a polished first impression and a complete brief captured — date, budget band, vision — before your first meeting.
Party rentals“Do you have 100 white chairs for the 14th” answered from your inventory; orders captured with delivery windows and addresses.
FloristsWedding consults booked, funeral orders handled with appropriate care and urgency, Valentine’s surge absorbed without dropped calls.
VideographersProject inquiries captured with scope and deadline; commercial clients get a professional answer even when you’re on a shoot.
Print shops“Can you have 500 flyers by Friday” answered against your real turnaround; specs captured so the job starts right.
Sign companiesQuote calls captured with size, material, and install details; permit questions answered from your standard guidance.
Wedding venuesEvery inquiry answered like a concierge, tours booked, packages explained the same way every time — your booking rate is your answer rate.
AV & productionCorporate-event inquiries captured with venue, date, and rig needs; day-of emergency calls routed to your lead tech.
Retail & local commerce
“Are you open?” and “do you have…” — a hundred times a week, answered perfectly every time.
Furniture storesStock checks, delivery scheduling, and “does it come in gray” answered from your data; white-glove delivery windows coordinated and logged.
JewelersRepair status calls answered from the job record; custom-work and appraisal inquiries captured with discretion and detail.
Bike shopsRepair drop-off questions, stock checks, and tune-up bookings handled during the Saturday rush your two staff can’t cover.
Equipment rentalAvailability, rates, and deposit requirements answered instantly; reservations captured with dates and delivery needs.
Nurseries & garden“Do you have fruit trees in” and seasonal stock questions answered; landscape-delivery orders captured with addresses and quantities.
Pawn & resale“What do you take” and hours answered consistently; high-value item inquiries flagged for the owner’s callback.
Dry cleaners“Is my order ready” answered from the ticket; alteration questions and pickup windows handled without interrupting the press.
TailorsFitting appointments booked, rush-job requests triaged honestly, wedding-season surge absorbed without a missed call.
Computer repairSymptom and device details captured before drop-off; status calls answered from the job record instead of interrupting a rebuild.
Appliance storesStock, delivery, and haul-away questions answered; service-call requests captured with model and symptom for your techs.
Construction & industrial
You’re on a roof, in a trench, or behind a saw. The phone doesn’t care.
General contractorsProject inquiries captured with scope and budget signals; sub and supplier calls routed; every conversation logged against the job.
PaintersEstimate requests captured with rooms, square footage, and timing — complete enough to quote — while you’re cutting in a ceiling.
FlooringMaterial questions answered from your lines; measure appointments booked; installer scheduling calls handled mid-install.
ConcretePour-scheduling and quote calls captured with dimensions and access notes; weather-reschedule calls logged so nothing’s lost.
FencingQuote requests captured with footage, material, and property details; HOA and permit questions answered from your standard guidance.
Solar installersConsultation requests captured with utility and roof details; the long-cycle pipeline tracked from first call to signed SOW in one console.
Well drilling“No water” emergencies routed immediately; new-well inquiries captured with property and depth context for your estimate.
Septic servicesBackup emergencies dispatched on the first call; routine pumping scheduled and logged per property with service history.
DemolitionBid requests captured with site details and timelines; permit and disposal questions answered consistently.
Equipment dealersParts availability, service scheduling, and rental questions handled across the counter rush; down-machine calls flagged urgent.
Education & community
Parents call between meetings. Members call after class. Someone has to answer.
Tutoring centersParent inquiries answered with your programs and pricing; assessments booked; the back-to-school surge captured instead of missed.
Music schoolsTrial-lesson requests captured with instrument, age, and availability while every teacher is mid-lesson.
Daycares & preschoolsTour requests and waitlist questions answered warmly and consistently; enrollment inquiries captured — each one worth a year of tuition.
Gyms & fitness studiosMembership questions, class schedules, and freeze requests handled while your one staffer coaches the 6am class.
Martial artsTrial-class bookings captured with age and experience; parent questions answered while you’re on the mat.
Dance studiosRegistration, costume, and recital questions absorbed in season; new-student trials booked year-round.
Summer campsThe January registration flood answered — sessions, ages, pricing, what-to-pack — without hiring seasonal phone staff.
Churches & nonprofitsService times, event details, and assistance requests answered with care; urgent pastoral needs routed to a person immediately.
Trade schoolsProspective-student calls captured with program interest and start-date goals — enrollment leads worth thousands, answered on ring one.
Youth sports leaguesRegistration, schedule, and rainout questions absorbed at season start; coach and field changes communicated consistently.
§ 05Founding operators
Help us build it around your business.
We’re choosing our first operators now.
The console works today — the agent answers, the leads land, the calls log. What we’re building next gets decided by the operators who use it first. Founding operators get direct access to the team, and the features they ask for get built first.
A founding operator gets:
- Founding pricing — locked in, ahead of public rates.
- A direct line to the builders — your feedback shapes the next feature, not a ticket queue.
- White-glove setup — we train the agent on your business with you, live.
- First access to everything new — before it ships anywhere else.